What Our Clients are Saying
With so many satisfied clients booking their vacations with us, we always strive to provide the best possible service. We build relationships with each of our clients and always provide the highest quality of customer care. Here’s a few things our clients are saying about us!
Wednesday, June 11th 2025
Just had to share a few words about working with Susan. She’s not only energetic and adventurous, but she’s also incredibly knowledgeable—after all, she’s been to over 150 countries! Her passion for travel shows in everything she does. She researches every destination thoroughly and always offers thoughtful, insider recommendations you simply wouldn’t find on your own.Susan is also a joy to work with—flexible, responsive, and genuinely invested in making sure our trips are memorable and stress-free. She truly wants us to have fun, and thanks to her expert planning, we always do. I couldn’t be happier with the travel guidance she’s provided us.
– Kathy F
Just had to share a few words about working with Susan. She’s not only energetic and adventurous, but she’s also incredibly knowledgeable—after all, she’s been to over 150 countries! Her passion for travel shows in everything she does. She… 
Tuesday, October 15th 2024
The office staff are so friendly and respond quickly to questions–Deborah G.
Monday, July 1st 2024
I cannot express how GREAT Cruise planners were with attention to every detail. They helped immediately when we needed a change in plans. Every detail was attended to.–Beverly M.
Sunday, June 30th 2024
A wonderful team to work with. Very responsive to special requests. They were also supportive during a pilot strike that threatened my 2 flights home. I wouldn't hesitate to work with them again!–Robbin Z.
Thursday, June 27th 2024
Adam was just the assistance we needed in booking our first cruise! We were referred to Adam by a friend, and Adam did not disappoint. He made everything so easy, put our minds to rest about the process, and the result was a worry-free and relaxing cruise. Trust Adam with the details!Adam was just the assistance we needed in booking our first cruise! We were referred to Adam by a friend, and Adam did not disappoint. He made everything so easy, put our minds to rest about the process, and the result was a worry-free and relaxing… –Kim K.
Friday, June 21st 2024
I found Sonia to be delightful, efficient, approachable and a joy to travel with. She and Didier exceeded my expectations! I recommend her without reservation.Saturday, June 15th 2024
Once again, Adam Martindale and his team have been most helpful in assisting us in planning an amazing trip with Oceania cruises. They are professional, knowledgably, polite and friendly. Adam and Vanessa communicate in a timely fashion and are always able to help with any questions/concerns we may have about our trip. Highly recommend Adam Martindale and Vanessa!Once again, Adam Martindale and his team have been most helpful in assisting us in planning an amazing trip with Oceania cruises. They are professional, knowledgably, polite and friendly. Adam and Vanessa communicate in a timely fashion and are always… –Carolyn T.
Saturday, May 4th 2024
Adam and his team are phenomenal! They are super responsive, knowledgeable, and professional, but also lots of fun. Adam and his team have been our travel agents for several years. We always get the best advice on where to stay, places to visit, and places to eat. We trust them will all of travel planning.Adam and his team are phenomenal! They are super responsive, knowledgeable, and professional, but also lots of fun. Adam and his team have been our travel agents for several years. We always get the best advice on where to stay, places to visit, and… –Richard W.
Saturday, April 13th 2024
Adam, and his assistant, Vanessa, are great!! They are organized where we are not, and I can always go to them to get answers to my (frequent) questions! We are so glad we found this great team several years ago. THE BEST THERE IS!!–Deb J.
Wednesday, February 28th 2024
Another wonderful cruise on OCEANIA offered and booked through ADAM MARTINDALE and his assistant, Vanessa. We were offered (and accepted) an upgrade last minute which we were thrilled with! Highly recommend The Vista suite or Oceania suite on board Oceania cruise ships Riveria, Vista, and Marina. Definitely worth the $$$. Finally, we will continue to recommend Adam and Vanessa for smooth and easy travel planning, excellent recommendations and generous "perks" that will go along with your booking. Thank you, Adam and Vanessa, for your prompt and professional services!!Another wonderful cruise on OCEANIA offered and booked through ADAM MARTINDALE and his assistant, Vanessa. We were offered (and accepted) an upgrade last minute which we were thrilled with! Highly recommend The Vista suite or Oceania suite on board… –Carolyn T.
Wednesday, February 28th 2024
Great service with quick responses to questions.–Robert C.
Monday, January 22nd 2024
We’ve always found Adam and his team very approachable and eager to answer any question we my have.–Ed S.
Tuesday, January 9th 2024
This is a quick review of our 12 day holiday cruise on Vista December 18 to 30 in the Caribbean. It was our first cruise since on Marina in early 2020 that was interrupted by Covid. Also, I had an emergency above the knee amputation in early 2021 so this was an easy “test” cruise to see how things would pan out. This was our 6th Oceania adventure with all others being on Marina.Pleased:
Bag drop off at Miami J terminal was easy with helpful attendants and parking in the garage was close by and easy. As I am handicapped with an artificial leg and have an adapted vehicle, it was a bonus parking with for the 12days FREE! We had checked in on line prior to arrival so from parking to walking onto Vista took only 15 minutes. Checkin organization was excellent and we really felt welcome. Compliments to Oceania as this as the best EVER checkin.
Vista is as advertised - new, crisp, clean, sparkly and simply gorgeous! All the dining rooms are utterly beautiful and comfortable. Gathering areas including Horizons are visually stunning.
We had to settle for a B2 veranda as we booked late. We did not ask for a handicap accessible suite. Nicely outfitted and again new and sparkly. Closets and bathroom a definite improvement over Marina (not upgraded yet) and no problems for an amputee. Deck furniture light weight and comfy.
All the dining rooms with served meals were very good from a service, ambiance, and quality standpoint. The new Aquamar Kitchen was a nice option for lighter and unique fare. Specialty dining was very good but we do miss Jacques and its’ replacement Embers was our least favored. Toscana was very good, as was Red Ginger (sea bass still outstanding) and surprisingly the Polo Grill was our favorite this voyage as we usually don’t look forward to it.. The Grand Dining Room is visually stunning, nicely sectioned with arches etc, and was our favorite for breakfast, lunch, and dinner. The Terrace food variety was as we remembered and quality was very good. Croissants are still to die for.
The bakery in Baristas was a pleasant surprise with relaxed seating options and very good fare. Early afternoon returns from excursions were easily handled by delicious mini-sandwiches or quiche.
The Terrace Cafe staff were always observant and on the spot in helping me (amputee) navigate from the buffet line to my seat. The new outside canopy/cover is super and very welcome!!
Artist’s Loft was well done.
We did not use the Aquamar Spa Terrace but we did sneak in one day and it is beautiful!
The Grand Lounge is beautiful and while the furniture is comfy it seemed, at least to us, to not be as luxurious as on Marina.
Could Have Been Better:
The revamped Vista Lounge for shows etc was a major disappointment with side sight lines blocked, (could only see 60% of stage) a smaller and lower stage than Marina, and strange “lodge” style side seating with poor and single entry access. Seating slope angle is poor and when sitting in the center, 15 rows back, you could only see the performers from the waist up …. not good as so much of their routines are dance!
There is only one elevator going to decks 4 and 5 making shore excursion access or post evening show exits a bit of a crush and long corridor walks for the physically challenged.
The Terrace Cafe interior is nicely updated but the outside seating was VERY overcrowded with too too many tables. The ones placed right in front of the service butler area bye then access doors were constant obstacles for even the best hurdlers! We love to sit outside but we had to constantly ask people to “pull in” so we could pass.
The music in the Waves Grill was, at times, so loud that we could not carry on a conversation. We ate there only once.
Stirrup Key was a tender port that we skipped due to waves/rough conditions. Happened on the cruise before us as well. NCL needs to build a docking facility like at Mahogany Bay.
People are still up at the crack of dawn “reserving” pool deck
seating. We saw two people reserve a day bed under cover as well as 2 chairs in the sun that they alternated between. Sadly, they are only “no reservation” rules if they are enforced.
Overall: Oceania still “fits” us and we are AGAIN looking at the brochures and planning for our next adventure.
This is a quick review of our 12 day holiday cruise on Vista December 18 to 30 in the Caribbean. It was our first cruise since on Marina in early 2020 that was interrupted by Covid. Also, I had an emergency above the knee amputation in early 2021 so this… –David R.
Sunday, January 7th 2024
Another fantastic cruise thanks to Adam and his assistant (Vanessa). Easy booking with fast responses to any issues (or thoughts) we may have had throughout our journey. Highly recommend Adam!!–Carolyn T.
Monday, January 1st 2024
Full service with outstanding on-line support. No issues or re-dos during the planning, selecting, deposit, and finalization stages. Helpful hints and reminders appreciated. On-line document vault a pleasant surprise and was used! Thanks!! We will be back.Full service with outstanding on-line support. No issues or re-dos during the planning, selecting, deposit, and finalization stages. Helpful hints and reminders appreciated. On-line document vault a pleasant surprise and was used! Thanks!! We will be… –David R.
Sunday, December 31st 2023
Everything was handled and all I had to was show up at the terminal. Very organized. I was very satisfied.–Michael M.
Saturday, December 23rd 2023
Adam, Vanessa, and everyone at Martindale Travel and Tours did an amazing job in handling all of our travel requests, arrangements, and made great recommendations on where to stay, what to do, and what to see. They are knowledgeable, professional (yet fun!), and eager to help. The car service they arranged for us from San Diego to LAX and for our return trip was great and reasonably priced. Adam and his team are outstanding!Adam, Vanessa, and everyone at Martindale Travel and Tours did an amazing job in handling all of our travel requests, arrangements, and made great recommendations on where to stay, what to do, and what to see. They are knowledgeable, professional (yet… –Richard W.
Thursday, December 14th 2023
Adam and Vanessa are very responsive to inquiries and requests. They do their best to match you with a cruise itinerary and company.–Patti R.
Friday, November 24th 2023
It was a pleasure working with our Cruise Planners team, Adam Martindale and Vanessa Pacheco, on our recent Mediterranean cruise. The attention to detail from scheduling our travel arrangements, the cruise consulting process and eagerness to make the experience as seamless as possible was top notch. We have another four cruises booked with this team and we look forward to working with them in the future.It was a pleasure working with our Cruise Planners team, Adam Martindale and Vanessa Pacheco, on our recent Mediterranean cruise. The attention to detail from scheduling our travel arrangements, the cruise consulting process and eagerness to make the… –Teresa A.
Friday, November 17th 2023
Adam, It has occurred to me that we may not have ever thanked you for all you and the rest of your crew did for us, regarding our cruise. I know that having to cancel twice due to COVID before finally taking the cruise was tough on us and was not easy for you. Our cruise was wonderful. The people on the Ocean Victory were professional, caring, informative, and many other adjectives. Thanks for all you did.Adam, It has occurred to me that we may not have ever thanked you for all you and the rest of your crew did for us, regarding our cruise. I know that having to cancel twice due to COVID before finally taking the cruise was tough on us and was not easy…
Friday, November 3rd 2023
Adam and his team have always gone over and beyond to make sure my vacations are wonderful!–Teri H.
Saturday, October 7th 2023
A great trip with so much beauty. Wonderful tours. It was very organized and all the details before traveling were very much appreciated.–Becky A.
Saturday, September 23rd 2023
Adam made everything perfect! He always responded promptly and calmed all my jitters . I will always recommend his services!–Larry L.
Monday, September 11th 2023
Adam and staff are remarkable to work with. Very responsive and helpful.–Danette F.
Saturday, August 26th 2023
We had good response to our questions. Enjoyed the cruise very much.–Ingrid D.
Friday, August 25th 2023
Looking forward to our first cruise booked by you!–Larry L.
Thursday, August 10th 2023
The staff of Cruise Planners have been so accommodating and helpful–Donna A.
Wednesday, June 14th 2023
Adam and his staff are the best! We highly recommend him.–Ann W.
Sunday, June 11th 2023
Our trip went as smoothly as possible. All the arrangements that Adam and Cruise Planners made went perfectly. We are very happy travelers!!!–Thomas B.
Saturday, June 3rd 2023
We’ve been cruising for a while and our previous agent dropped the ball twice b/c she was consumed with her daughter’s activities. On a previous transoceanic cruise a couple mentioned Adam’s service and we weren’t disappointed.–Deborah K.
Monday, May 29th 2023
Jim not only helped me but my entire family that traveled with us on the cruise as well. With all the questions we had, Jim was always right there for us to answer any questions we had. We had a wonderful dinner one night with our group thanks for Jim. He organized and reserved the dinner for us. Thank you Jim for all your expertise and knowledge.Jim not only helped me but my entire family that traveled with us on the cruise as well. With all the questions we had, Jim was always right there for us to answer any questions we had. We had a wonderful dinner one night with our group thanks for Jim.… –Kara L.
Sunday, May 28th 2023
Although I had minimal contact with Jim directly, my niece who did the planning for our small group cruise with Jim, she had mentioned that Jim was fantastic to work with. Jim was right on top of sending out reminders. Any correspondence with Jim was handled professionally and timely. Thanks Jim.Although I had minimal contact with Jim directly, my niece who did the planning for our small group cruise with Jim, she had mentioned that Jim was fantastic to work with. Jim was right on top of sending out reminders. Any correspondence with Jim was… –Michael O.
Sunday, May 28th 2023
Jim made booking this cruise for 15 of us a breeze. He was so helpful and extremely nice. I would love to work with him again in the future. Thank you for everything! We had a great trip!!–Jessica F.
Sunday, May 28th 2023
Beth has become an Intercal part of planning our vacations. She brings great experience , insight and ideas to the process of planning a vacation. She’s a really nice person to work with.Sunday, May 14th 2023
Adam and his team are extremely responsive to any request, no matter how large or small. Adam travels extensively (a good thing for a travel agent to do), but I always hear back from him in less than 24 hours. I have traveled a great deal, and highly recommend him.Adam and his team are extremely responsive to any request, no matter how large or small. Adam travels extensively (a good thing for a travel agent to do), but I always hear back from him in less than 24 hours. I have traveled a great deal, and highly… –Paul S.
Tuesday, April 25th 2023
Beth Taylor is the best. She took such great care of my group when it came down to the first day of planning our trip month earlier to the day we showed up and had champagne and chocolate strawberries in our cabin. Beth answered all of our questions, no matter how many we had. I never felt like I was bugging her, and she always assisted us right away. Everything was perfect, we had a great vacation.Beth Taylor is the best. She took such great care of my group when it came down to the first day of planning our trip month earlier to the day we showed up and had champagne and chocolate strawberries in our cabin. Beth answered all of our questions, no… –Donald C.
Sunday, April 23rd 2023
I am so pleased with Beth Taylor. She was such a delight to work with. She literally handled everything ! She is a wealth of knowledge, she is responsive, efficient, and tremendously friendly. I absolutely highly recommend Beth Taylor to anyone looking to make travel plans. Beth, thank you so much for such an amazing.I am so pleased with Beth Taylor. She was such a delight to work with. She literally handled everything ! She is a wealth of knowledge, she is responsive, efficient, and tremendously friendly. I absolutely highly recommend Beth Taylor to anyone looking…
Friday, March 24th 2023
I would like to thank Cruise Planners - Adam Martindale and Sonia Hyncik for their outstanding insight, experience and personal assistance in coordinating our Record Family Wines cruise. From the very beginning they were able to tailor the cruise to meet the needs and feel of our family owned business. Because of their vast experience and knowledge, we were able to create excursions specifically for our group rather than being thrust into those offered by the cruise line. Adam’s many years working on ships and Sonia’s expertise in wine made the cruise an absolute joy and delight for all who joined us. We are working with them once again to put together another group for next year. You will not be disappointed with what they can create for you and your members.I would like to thank Cruise Planners - Adam Martindale and Sonia Hyncik for their outstanding insight, experience and personal assistance in coordinating our Record Family Wines cruise. From the very beginning they were able to tailor the cruise to… –Keith R.
Monday, March 20th 2023
Adam is so dedicated and takes good care of his clientele . I trust him and I am proud to recommend to my relatives as well as my friends.–loladube D.
Tuesday, February 14th 2023
Adam and Sonia have been wonderfully responsive each time we’ve contacted them. They are knowledgeable about their craft and are helpful without question. I highly recommend them.–Joan L.
Tuesday, January 17th 2023
Adam is professional, prompt to reply, and offers many options for travel. His assistant Vanessais outstanding too. Both help make our family vacation seamless- and so much fun!!!
–Carolyn T.
Friday, June 10th 2022
Adam and his team did an amazing job planning and designing our Rocky Mountaineer Tour to fit our exact needs and wants. Although we do not normally do big tours, The Gold Leaf Service, exceeded our expectations, all the way around. The accommodations and service was top of the line.After booking many cruises/trips for us, Adam knows what is important to us and seems to nail it each time. We are so grateful that our vacations are now stress free since Martindale Travel and Tours are handling all the details.
Adam and his team did an amazing job planning and designing our Rocky Mountaineer Tour to fit our exact needs and wants. Although we do not normally do big tours, The Gold Leaf Service, exceeded our expectations, all the way around. The accommodations… –Joann C.
Monday, June 6th 2022
We wanted to take a moment to thank the two of you for planning such a wonderful trip of us! It was such a special way to celebrate five years of marriage and we loved every moment. Thank you so much for planning and coordinating a trip across 6 cities and 4 countries across boat, plane, train, bike and car. We especially loved the river cruise and we are already looking up itineraries for future Avalon cruises.Thank you again and we can't wait to start thinking about our next trip. For our next, we hope to catch one of Adam's guided trips
We wanted to take a moment to thank the two of you for planning such a wonderful trip of us! It was such a special way to celebrate five years of marriage and we loved every moment. Thank you so much for planning and coordinating a trip across 6 cities… –Megan Q.
Saturday, June 4th 2022
We adore Adam and his staff. He has arranged several different trips for us. River cruise, Oceania cruises, a sailboat cruise and even a train trip around Switzerland. In September of 2021, we took a long 3 week trip which involved many countries, Covid requirements literally were changing from day to day. He was fantastic about helping us keep straight! We got to finally travel with him in March of 2022. He is a great guy & terrific trip host! Thanks Adam & staff!We adore Adam and his staff. He has arranged several different trips for us. River cruise, Oceania cruises, a sailboat cruise and even a train trip around Switzerland. In September of 2021, we took a long 3 week trip which involved many countries,… –Janee' D. C.
Tuesday, May 3rd 2022
Beautiful Oceania cruise line. Adam Martindale was available and so helpful. Ship offered great food, awesome hospitality and top of the line with cleanliness and service. Excursions offered were were top of the line.–David P.
Friday, April 22nd 2022
Always available. Very very pleasant and makes working with Adam a joy. Immediate response to any questions.–Phyllis L.
Tuesday, April 12th 2022
We have traveled with Adam from Cruise Planners twice now, and have a 3rd trip booked. He is thoughtful and makes the vacation so special. Will not book without him!–Julie P.
Tuesday, April 5th 2022
Adam always follows up on any confusing details.–Bob & Syl S.
Sunday, March 27th 2022
Beth is the best! She is the only travel planner I use and trust to get me exactly what I need/want! Thank you Beth!!–Steva M.
Saturday, March 26th 2022
I have made several referrals to you and they were very impressed with your services.–Pamela D.
Thursday, March 24th 2022
The Barbados Star Clipper ship was an amazing trip. The ship was like nothing else and the people that were part of Adam’s group were so much fun to travel with ! Adam is a great travel agent!!!!Wednesday, March 23rd 2022
Adam Martindale and his team with Cruise Planners are beyond excellent. I travel as frequently as possible and I’ve never received such superior personal service and professionalism. Adam is the best in the business. I urge you to give him a call. You won’t be disappointed!Adam Martindale and his team with Cruise Planners are beyond excellent. I travel as frequently as possible and I’ve never received such superior personal service and professionalism. Adam is the best in the business. I urge you to give him a call. … –Boyd S.
Tuesday, March 22nd 2022
Great people–L V.
Tuesday, March 22nd 2022
Adam has been tremendous on planning 2 cruises for us !–David P.
Tuesday, March 22nd 2022
It’s been a pleasure dealing with Adam and Cruise planners. Never have to worry about any anything ….they always take care of the major and minor details of all of our trips.–Joann C.
Tuesday, March 22nd 2022
We loved our Oceania cruise to the Caribbean this past January.–Kim H.
Tuesday, March 22nd 2022
Always book with Adam Martindale. Knowledgeable, competent, friendly. Great service too.–Edward H.
Tuesday, March 22nd 2022
Adam makes every step of the planning as easy as pie!–Cynthia H.
Tuesday, March 22nd 2022
Knowledge, efficient and easy to work with! Adam is a professional.–Jack K.
Thursday, January 6th 2022
Adam is professional, efficient and provides his clients peace of mind when traveling. He takes care of every detail of your journey, before, during and after. I have used many TA’s over many years and have never received the service that Adam provides. He is truly a gem in an industry that has been faced with challenging times, but he seems to stay on top of it all. Highly recommend Adam and Cruise Planners with all your future journeys.Adam is professional, efficient and provides his clients peace of mind when traveling. He takes care of every detail of your journey, before, during and after. I have used many TA’s over many years and have never received the service that Adam… –Joann C.
Monday, January 3rd 2022
Thanks so much, Adam. You have provided exceptional service for us, even though you are out of the country. We look forward to our first cruise in August! We now know the value of using a TA, and you will always be our go to guy for any needed arrangements. Thanks again for your service.Thanks so much, Adam. You have provided exceptional service for us, even though you are out of the country. We look forward to our first cruise in August! We now know the value of using a TA, and you will always be our go to guy for any needed… –JoAnn M.
Thursday, October 28th 2021
Adam has handled all my questions promptly and professionally —and with a welcome sense of humor. He is very knowledgeable about everything ’cruising.’ Outstanding travel agent —one to depend on! I have never regretted switching Travel Agents!–Teri H.
Wednesday, September 15th 2021
Hi Adam - This might be the first time a travel agent has been so proactive and noticed a fare decrease that could benefit us. I am impressed and most grateful! Many thanks, Debbie–Debbie B.
Saturday, August 21st 2021
Fantastic cruise line, fantastic travel agent: great combo! Both exceed all expectations!–Mitzi O.
Sunday, July 18th 2021
Adam, we had a wonderful trip! You couldn't have done things any better. Never again will I plan a family vacation on my own! You made it painless and had such good knowledge of what to do and where to go. You'll be hearing from me next trip and I will continue to recommend your services!Adam, we had a wonderful trip! You couldn't have done things any better. Never again will I plan a family vacation on my own! You made it painless and had such good knowledge of what to do and where to go. You'll be hearing from me next trip and I… –Barbara B.
Wednesday, July 7th 2021
All of our cruises are now booked with Martindale Travel and Tours. We had been devout clients of another agency, but the pandemic and their East Coast hours made working with them very difficult. Better to have someone close by, and be able to respond to questions quickly. Thank you!All of our cruises are now booked with Martindale Travel and Tours. We had been devout clients of another agency, but the pandemic and their East Coast hours made working with them very difficult. Better to have someone close by, and be able to respond…
Tuesday, June 15th 2021
Adam, I would like to thank you for taking great care of my brother in making his reservation for the Oceania cruise. He was very impressed with your quick service. I was talking to him last week and he mentioned that he was looking at booking a cruise on Oceania and I recommended him to you. Thanks for your great serviceAdam, I would like to thank you for taking great care of my brother in making his reservation for the Oceania cruise. He was very impressed with your quick service. I was talking to him last week and he mentioned that he was looking at booking a cruise… –Charles L.
Wednesday, March 10th 2021
Thank you for your quick follow up and all you do, you are a professional! A friend of mine asked me why I work with you instead of the Cruise Planners office just around the corner from my house, THIS is why!–Michael S.
Thursday, January 14th 2021
Adam, you really do give the best service of anyone in the industry I am so happy to work with you and intend to give you referrals once things are up and running once again!–Lorna S.
Saturday, November 14th 2020
We’ve been working with Adam for years on cruises, both individually and with groups. Competence, professionalism, and personalized service are his hallmarks.–Edward H.
Friday, November 13th 2020
I believe that Adam is one of the best travel agents to deal with. He absolutely knows what he’s doing and he gets it done with no muss , no fuss. I just wish I had found him sooner.–Iain Graham P.
Friday, November 13th 2020
Adam has been able to secure the best deals for us on Oceania. He is so responsive and always puts his clients first.–Joann C.
Friday, November 13th 2020
Adam is amazing - first class service from the time you book until you get home!–Kira F.
Friday, November 13th 2020
Always helpful!–Dennis C.
Friday, November 13th 2020
Excellent–Natosha S.
Friday, November 13th 2020
I love cruising and Adam had great connections to help plan our cruises—he is very knowledgeable and helpful!–Teri H.
Friday, November 13th 2020
We love cruising and dealing with Adam Martindale is a must , he is professional, efficient and find good deals.–loladube D.
Friday, November 13th 2020
Adam Martindale is the best travel agent. He takes the time to listen to our wants and desires and is always super responsive! I will not travel without him :)–Michelle S.
Friday, November 13th 2020
Love your customer service–Barbara C.
Sunday, October 18th 2020
Last weekend the LA Times had an article on how hard it was to get a refund from a cruise line. Was told by an acquaintance that it took her over six months to get even a deposit refund for a canceled Princess cruise to Alaska. Thank you so much for getting ours from Regent so promptly.Last weekend the LA Times had an article on how hard it was to get a refund from a cruise line. Was told by an acquaintance that it took her over six months to get even a deposit refund for a canceled Princess cruise to Alaska. Thank you so much for… –Carolyn D.
Tuesday, October 13th 2020
It's been awesome partnering with you on these group wine cruises the last 3+ years and I can't wait for this next trip. Best itinerary yet!–David G.
Thursday, October 8th 2020
While I enjoy researching and booking our vacations, you have already in this short time reaffirmed my decision to go through your company to book our next and future cruises. You are making this too easy for us.–Rick O.
Sunday, August 16th 2020
Last night we were at dinner with very good friends and was told that they are getting ready very soon to book a two week Mediterranean Cruise on Viking. I told my friends how much I enjoy working with you and the advantages of working with a TA who really cares for his Clients. Please reach out as soon as possible.Last night we were at dinner with very good friends and was told that they are getting ready very soon to book a two week Mediterranean Cruise on Viking. I told my friends how much I enjoy working with you and the advantages of working with a TA who… –Donald H.
Saturday, August 15th 2020
Thanks so much for all your assistance on this, Adam. You sure have shown us the value of having an experienced travel advisor!Debbie (and Stacey)
–Debbie B.
Wednesday, November 6th 2019
Adam, thank you very much for an excellent vegan cruise aboard Oceania. I think the effort was outstanding, and the cruise itself was wonderful. Loved having the private cocktail parties with the vegans. Was like having a cruise within a cruise.–Barbara H.
Tuesday, September 10th 2019
Just wanted to drop you a note to say thank you for a great cruise. Loved the special bonuses like private dinner in Budapest and cocktail party on the ship. Loved the whole casual/local experience of the ship.So nice to get to know the staff so personally. Martin and Sabrina were wonderful.
Enjoyed meeting everyone in the group and lots of nice people on the ship.
You and Brian are great travel mates. I will definitely keep in touch and follow your adventures on facebook.
Just wanted to drop you a note to say thank you for a great cruise. Loved the special bonuses like private dinner in Budapest and cocktail party on the ship. Loved the whole casual/local experience of the ship.So nice to get to know the staff so…
–Glenn M.
Friday, August 9th 2019
AMAZING!!! Once in a lifetime experience. We will have to send you some photos, soon. Everything was top notch. National Geographic does a fantastic job. The trip was great! Thanks for the recommendation.Tuesday, August 6th 2019
Adam, in collaboration with the San Francisco Wine School, organized an amazing Mediterranean wine cruise. He made shifts in the program demanded by weather seamless and was always ready with a sightseeing or food/drink recommendation onshore. Adam was truly the man behind the curtain on this 7-day cruise. He's not only unflappable but a delight to spend time with.Adam, in collaboration with the San Francisco Wine School, organized an amazing Mediterranean wine cruise. He made shifts in the program demanded by weather seamless and was always ready with a sightseeing or food/drink recommendation onshore. Adam was… –Lise G.
Friday, July 12th 2019
A belated but grateful thank you for all you did for our trip to Japan and back on the Queen Elizabeth. It was unforgettable! You were also so sweet. The Champagne Tea was absolute perfection!I hope you are well and will see you soon. Again many thanks for all your work and thoughtfulness!
A belated but grateful thank you for all you did for our trip to Japan and back on the Queen Elizabeth. It was unforgettable! You were also so sweet. The Champagne Tea was absolute perfection!I hope you are well and will see you soon. Again many…
Saturday, June 29th 2019
Adam Martindale is one of the most efficient travel agents I have ever used. He’s knowledgeable, quick to respond and gets everything handled. I have such confidence in him I would recommend him to anyone.Paige Jacobs
–Paige J.
Saturday, June 1st 2019
Next time we are headed on an adventure, we will look you up. We really appreciate your work to make our travels spectacular.–Mary M.
Wednesday, May 8th 2019
Thanks for checking on it for me. I like to be certain of details when it comes to travel. It means a lot to me that you have taken the time to insure that my travel will go smoothly. This is exactly why we need good travel professionals like you!–Terry S.
Saturday, April 20th 2019
A long overdue thanks for taking care of that KLM cancelation mess. And the rearrangements with the car pickup. And the travel insurance etc. That really threw me. Know you are commissioned on a set price. When you have to jump in and fix something that is not your doing, no fair. You did great and I appreciate it. Have always done my own booking as always had points for holiday trips. Had that happened on a booking I made would have been up the creek. Lesson learned. Use Adam!A long overdue thanks for taking care of that KLM cancelation mess. And the rearrangements with the car pickup. And the travel insurance etc. That really threw me. Know you are commissioned on a set price. When you have to jump in and fix something… –Carolyn D.
Friday, April 19th 2019
Thank you for taking such good care of us. We plan on doing all of our future bookings with you. I’m looking forward to the next 40 years!Friday, January 11th 2019
Adam and team provided expert, competent and friendly support with handling our group booking for our recent HAL cruise. We've used Cruise Planners and Adam before, and will do so again. THANKSSaturday, September 29th 2018
This cruise was absolutely perfect! Great venues, spectacular ship and new friends all around. Adam handled every detail and put together an unbeatable trip!And I cannot forget the help of Juanita behind the scenes and likely much more than I could know. Kudos all around!! I'm already looking forward to the next one!
This cruise was absolutely perfect! Great venues, spectacular ship and new friends all around. Adam handled every detail and put together an unbeatable trip!And I cannot forget the help of Juanita behind the scenes and likely much more than I could…
–John M.
Monday, August 13th 2018
Thank you! :) What a great hotel! More like this in the future. The service? SPECTACULAR!!! It was the perfect way to end our vacation!And since I am emailing you, a huge thank you for your personal touches here and there in the past three weeks. I really do appreciate it. Thank you.
Thank you! :) What a great hotel! More like this in the future. The service? SPECTACULAR!!! It was the perfect way to end our vacation!And since I am emailing you, a huge thank you for your personal touches here and there in the past three weeks. I…
–HANS H.
Thursday, July 5th 2018
Can't thank you enough for the great group experience we had with you!! No question we will go on the Brander's 4th tour. It was so much fun, good people, fantastic wines, incredible tours. You sure do an amazing job of handling a group. All the best, great to finally meet you! -Janet and RandyCan't thank you enough for the great group experience we had with you!! No question we will go on the Brander's 4th tour. It was so much fun, good people, fantastic wines, incredible tours. You sure do an amazing job of handling a group. All the best,… –Janet B.
Wednesday, April 11th 2018
Adam was absolutely great to work with and he was extremely responsive and fast to reply to my questions. We just got back from our WONDERFUL Celebrity Silhouette western Caribbean cruise and that ship is now our favorite! We were fortunate to have booked Aqua Class (thank you for your help on that Adam!) which brought lots of nice additional benefits like being able to dine in the amazing Blu restaurant for all of our breakfasts and dinners. The Blu has a smaller venue with better food with five-star attentiveness. Thank you again Adam we'll be sure to work with you again for our next cruise. Here is a photo from that cruise... — with Nancy Bransford.Adam was absolutely great to work with and he was extremely responsive and fast to reply to my questions. We just got back from our WONDERFUL Celebrity Silhouette western Caribbean cruise and that ship is now our favorite! We were fortunate to have… –Jerry B.
Tuesday, December 12th 2017
We just returned from our cruise with Pacific Princess and our European vacation. We were so happy with every detail that Adam and his team provided for us. We look forward to getting in touch with Adam again for our next cruise/vacation abroad. Thank you again for making this trip so memorable and special.Charles and JoAnn Hastings
We just returned from our cruise with Pacific Princess and our European vacation. We were so happy with every detail that Adam and his team provided for us. We look forward to getting in touch with Adam again for our next cruise/vacation abroad. Thank… –Charles H.
Tuesday, December 12th 2017
Adam made my 50th birthday cruise extra special! He made sure we were taken care of onboard and made me feel very spoiled! I will work with Adam again and again and again. Thanks Adam!–Annette C.
Tuesday, October 31st 2017
Adam thank you so much for all the help you gave to our group on the trip to Spain on the Norwegian Epic. It was out of this world. We had such a good time. You answered all our questions and got right back to us with information. You will always be my planner from now on when I plan a trip. Thanks again jean fieldsAdam thank you so much for all the help you gave to our group on the trip to Spain on the Norwegian Epic. It was out of this world. We had such a good time. You answered all our questions and got right back to us with information. You will always be my… –Jean F.
Friday, October 27th 2017
Working with Adam was such a joy! Not only did he make sure our entire party's cabins were close together, but he was able to offer us a $25 on-board credit. When we had difficulty with our flights (that we had scheduled privately, not through the agency), Adam went above and beyond to try and negotiate the terms of our cruise contract. Although the cruise line was unreasonable, Adam did his absolute best and we were able to get our flights re-coordinated with some suggestions from Adam to help. As an additional surprise, Adam had a nice bottle of wine sent to each of our staterooms with a heart-warming personal note to help us jump start our fantastic vacation. Definitely look forward to booking all travel through Adam and Cruise Planners in the future!Working with Adam was such a joy! Not only did he make sure our entire party's cabins were close together, but he was able to offer us a $25 on-board credit. When we had difficulty with our flights (that we had scheduled privately, not through the… –Daryne R.
Sunday, September 24th 2017
You know those incredible once-in-a-lifetime vacations when you say "Ah, this is the life!" ??? Every trip with Cruise Planners feels like this.Thanks to careful planning and attention to detail by Adam Martindale, we are always in the best hands while traveling. The Winemaker cruises are the next adventure on our list. The tough thing is figuring out where to go!
Highly recommend!
You know those incredible once-in-a-lifetime vacations when you say "Ah, this is the life!" ??? Every trip with Cruise Planners feels like this. Thanks to careful planning and attention to detail by Adam Martindale, we are always in the best hands…
–Sonia H.
Friday, September 15th 2017
Adam booked our family on an amazing cruise on The Royal Clipper this last summer. It was everything we had hoped for and then some. He guided us through all of the paperwork deadlines and made sure we were going to have the time of our lives. And we did. I would never book a cruise with anyone else. Adam is the best!!!Adam booked our family on an amazing cruise on The Royal Clipper this last summer. It was everything we had hoped for and then some. He guided us through all of the paperwork deadlines and made sure we were going to have the time of our lives. And we… –Rachelle W.
Friday, September 15th 2017
Adam did a fantastic job of helping us pick and plan the perfect cruise! Knowing our aversion to crowded boats with glitzy activities, Adam recommended a cruise on the Royal Clipper, an awesome sailboat with a short passenger list, great customized service and a very reasonable price tag. Adam also helped book transfers, and shepherded us through the booking process seamlessly. It turned out to be the trip of a lifetime, and we would have never been able to find this gem without Adam's help. Adam is already helping us plan the next one! We highly recommend Martindale Travel and Tours!Adam did a fantastic job of helping us pick and plan the perfect cruise! Knowing our aversion to crowded boats with glitzy activities, Adam recommended a cruise on the Royal Clipper, an awesome sailboat with a short passenger list, great customized… –David W.
Saturday, August 12th 2017
This was our first cruise and we must say we thoroughly enjoyed ourselves. I was amazed at the amount of planning that Adam had to do. The entire trip went without a hitch. I definitely will be contacting you for our next exotic voyage and I will continue recommending you to everyone I come in contact with. Thanks for a job well done!This was our first cruise and we must say we thoroughly enjoyed ourselves. I was amazed at the amount of planning that Adam had to do. The entire trip went without a hitch. I definitely will be contacting you for our next exotic voyage and I will…
Monday, August 7th 2017
Just wanted to thank you again for finding us this cruise.Also, you were kind enough to give us a bottle of wine in our cabin for our last cruise, but just wanted to let you know that neither of us drinks, so please feel free to save yourself the expense. Your professionalism is its own reward.
Regards,
Fred
Just wanted to thank you again for finding us this cruise.Also, you were kind enough to give us a bottle of wine in our cabin for our last cruise, but just wanted to let you know that neither of us drinks, so please feel free to save yourself the…
–Fred S.
Thursday, August 3rd 2017
We took our Castillo de Feliciana Wine Club on a cruise to Spain with Oceania Cruises. It was amazing! Adam is extremely helpful in every aspect of what you need to know to cruise and even handled all of our club members many questions throughout the year that we planned. I plan on hosting another cruise in the next few years for my club members and I am definitely going through Adam!We took our Castillo de Feliciana Wine Club on a cruise to Spain with Oceania Cruises. It was amazing! Adam is extremely helpful in every aspect of what you need to know to cruise and even handled all of our club members many questions throughout the… –Kara C.
Wednesday, July 12th 2017
We had the most amazing time on our cruise. Adam sent msgs almost daily of events planned and suggestions. Our first cruise so we never felt in the dark. Amazing organizer!!Bob and Marit McManus
–Marit M.
Wednesday, July 12th 2017
Sam & I had an amazing time. Thoroughly enjoyed everything. You did a great job putting the trip together. We absolutely loved Lisbon, much to my surprise. Staying those extra few days was a good idea. I'm anxious to start planning the next one.–Deborah C.
Friday, July 7th 2017
We are home after a fabulous trip.You made it great and we loved getting to know you and Brian.
The cruise was fabulous and you worked so hard making sure everything was perfect. Thank you so very much.
Again, thank you for all that you did for us.
It was one of the best trips we have had………thanks to you,
We are home after a fabulous trip.You made it great and we loved getting to know you and Brian.
The cruise was fabulous and you worked so hard making sure everything was perfect. Thank you so very much.
Again, thank you for all that you did…
–Mary F.
Tuesday, July 4th 2017
We have truly enjoyed our cruise and hope to have another chance to join you in the future. Thanks for all the work you did to make this week special.Bob and Sheryl Bjerk.
–Sheryl B.
Thursday, June 15th 2017
Adam did an AMAZING job planning our honeymoon trip! He helped us select the cruise line and itinerary that was right for us and planned all of the details from our lodging (on and off shore) to our excursions and to our meals. He is very responsive over email and always happy to hop on a call if you have any questions. He was even available for questions we had during the trip which was incredibly helpful. Despite being primarily a cruise planner, Adam is wonderful at planning all elements of your trip. Thanks for planning such an unforgettable trip for us, Adam!Adam did an AMAZING job planning our honeymoon trip! He helped us select the cruise line and itinerary that was right for us and planned all of the details from our lodging (on and off shore) to our excursions and to our meals. He is very responsive over…
Thursday, June 15th 2017
I recently had the pleasure of working with Adam on the planning and reservations for a recent Alaska cruise. The cruise was also a birthday present for my 85 year old father. Adam was exceptional throughout all phases of the planning, booking and the cruise itself. He provided several ships and itineraries to consider and consulted on the various amenities of each. Once I had selected the ship and dates I wanted, Adam facilitated the booking and arrangements and provided emails and online information with excursions, ship information, transfers, etc. He kept on top of the reservation and was able to provide a timely opportunity to upgrade to a better suite at a great rate. Adam had remembered it was my Father’s birthday celebration, and had arranged with the ship to provide champagne, wine and cake. A great touch! The cruise was amazing and having such an experienced and knowledgeable consultant in Adam was key to a very enjoyable and memorable cruise. I highly recommend using Adam Martindale for planning your next adventure!I recently had the pleasure of working with Adam on the planning and reservations for a recent Alaska cruise. The cruise was also a birthday present for my 85 year old father. Adam was exceptional throughout all phases of the planning, booking and the… –Robert E.
Wednesday, May 10th 2017
Having an exceptional cruise experience isn’t just about choosing a quality ship or special destination. Because of Adam’s years of experience working in Food & Beverage on luxury cruise ships, he has developed relationships that benefit you when you book through Cruise Planners/Martindale Travel and Tours. I recently traveled with the Brander Vineyards group to Cuba on the Regent Seven Seas Mariner, and Adam organized the best of the best for us from beginning to end. From the time I booked with Adam, he provided attentive communications and tips on how to maximize our cruise experience. If a popular excursion was sold out in advance, he got us on a wait-list and, when it came time for the cruise, – voilà ! – we were booked on the excursion. If a special offer became available for a limited time in advance of the cruise, he let us know and kept in contact to make sure we didn’t miss out. He also arranged private tours of the navigation deck & chef’s galley, and reservations for us at choice tables in the specialty restaurants with regular visits from the sommelier and chef. Plus, Adam is a complete joy to travel with, relaxed yet in complete command at all times. Our group had such an extraordinary experience that we all agreed while still on our Cuba cruise to book another cruise through Adam in 2018 from Rome to Venice! That alone speaks volumes.Having an exceptional cruise experience isn’t just about choosing a quality ship or special destination. Because of Adam’s years of experience working in Food & Beverage on luxury cruise ships, he has developed relationships that benefit… –Sonja N.
Wednesday, May 10th 2017
Having Adam as a cruise agent made all the difference in the world in getting the most from our cruise experience. We have used Adam's services for our wine club members on two cruises: last year's cruise to Ensenada and the Valle de Guadalupe wineries, and last month's cruise to Cuba. Both cruises were most memorable! Adam's experience, knowledge, and service-oriented disposition made me feel like I had a personal concierge at all times during the cruises.Having Adam as a cruise agent made all the difference in the world in getting the most from our cruise experience. We have used Adam's services for our wine club members on two cruises: last year's cruise to Ensenada and the Valle de Guadalupe wineries,… –Fred B.
Monday, April 24th 2017
Fred, Nik and I were just discussing what a great time we had. Thank you for everything.You made the cruise fantastic. The couple saw the posts on Facebook and called me up just as we landed and said to sign them up for the next one...so I told them about the next one and she said sign us up!
I am missing having my Champagne 🥂whenever I want it... no champagne on the plane, I had to have tea.
Fred, Nik and I were just discussing what a great time we had. Thank you for everything. You made the cruise fantastic. The couple saw the posts on Facebook and called me up just as we landed and said to sign them up for the next one...so I told them…
Monday, April 24th 2017
Thank you so much for all you did on the cruise. You really made it for us. Those special touches are something I can certainly get used to. Hope you enjoyed it as much as we did.–Carolyn D.
Tuesday, April 18th 2017
Dear Adam,Thank you for arranging such a great wine cruise. It has been amazing fun. We have all become good friends. Please keep me updated on any future Regent Cruises on which you are organizing a group.
–Marcia R.
Monday, April 10th 2017
Adam is a wealth of information on all things travel, especially when it comes to cruises. He is helping me book a cruise at the moment, and his level of knowledge and expertise in the cruise world is amazing. Adam is sort of the "walking encyclopedia" of insider information on what to look for when it comes to going on a cruise, particularly one which involves food and wine.Highly recommend as a trusted travel advisor!!
Adam is a wealth of information on all things travel, especially when it comes to cruises. He is helping me book a cruise at the moment, and his level of knowledge and expertise in the cruise world is amazing. Adam is sort of the "walking encyclopedia" … –William B.
Saturday, March 25th 2017
Hi Juanita,>
> Just a short note to let you know that Adam has been so helpful to me. He has answered all of my questions and got us going in the right direction.
>
> I just wanted you to know that he is the best! Probably you already
> know that. Ha Ha
>
> Mary French
Hi Juanita,Just a short note to let you know that Adam has been so helpful to me. He has answered all of my questions and got us going in the right direction.
I just wanted you to know that he is the best! Probably you already
know that. …
–Mary F.
Sunday, March 19th 2017
Dear Adam,Marilyn and I would like to thank you for taking such excellent care of us on this cruise. The fruit basket was a nice touch and the champagne was really good. We took it to dinner with us at Toscana and shared it with the table.
The head of housekeeping just came to visit with greetings from you. You have been wonderful and if I can be a reference for any prospective clients, please feel free to contact me. All the best,
Suzanne
Dear Adam,Marilyn and I would like to thank you for taking such excellent care of us on this cruise. The fruit basket was a nice touch and the champagne was really good. We took it to dinner with us at Toscana and shared it with the table.
–Suzanne G.
Tuesday, December 20th 2016
Thank you very much, Adam, for the invite to next years wine cruise.I had such a great time in October that I am almost tempted.
My husband and I have two cruises scheduled for January and October of next year.
Have a great time in Cuba!
Merry Christmas and Happy New Year to you!
Anna
Thank you very much, Adam, for the invite to next years wine cruise.I had such a great time in October that I am almost tempted.
My husband and I have two cruises scheduled for January and October of next year.
Have a great time in Cuba!
Merry…
–Sally M.
Thursday, September 22nd 2016
Hi Adam,I don't remember if I thanked you for a job well done regarding my trip to France. It was a trip of a lifetime! So much more than I even imagined. I recommended you to a few ladies from Washington that were on the cruise. Also, to others, not in Washington.
The flights you booked were perfect, using my preferences. I can't thank you enough!
Bonnie L. Bravo
Hi Adam,I don't remember if I thanked you for a job well done regarding my trip to France. It was a trip of a lifetime! So much more than I even imagined. I recommended you to a few ladies from Washington that were on the cruise. Also, to others,…
–Bonnie B.
Tuesday, May 24th 2016
Adam,The cruise is fantastic! Thank you for all your help and the bottle of wine & binoculars you had waiting for us.
Truly appreciate it.
Pete & Gina
–Pete P.
Monday, January 25th 2016
Adam—Thank you for sharing the photos with us. The wine tours were excellent. You and your associates did a great job—thoroughly enjoyable.
Ted & Carol
–Ted M.
